At Yes Multimedia, we value your trust and strive to provide the best quality products. Please read our return policy carefully before making a purchase.
Eligibility for Returns:
- We offer returns within first 3 days from the date of your purchase. If 3 days have passed since your purchase, you will not be offered a return.
- In case of damaged or defective products, customers must notify us within 48 hours of delivery.
- Proof of damage/defect (clear images or videos of the product and packaging) must be shared with us at yesmultimedia25@gmail.com.
Conditions for Return Approval:
- The product must be unused, unworn, and in the same condition as received.
- The product must be returned in its original packaging, along with all tags, invoices, and accessories (if any).
- We reserve the right to approve or reject return requests after verification.
Return Process:
- Email us at yesmultimedia25@gmail.com with your order number, proof of issue, and reason for return.
- Once approved, our team will guide you through the return process.
- Customers are responsible for securely packaging the product before returning.
Please note that returns are not accepted for reasons such as wrong product selection, change of mind, or order cancellation after shipping.
For any return-related queries, reach out to us at: yesmultimedia25@gmail.com.